The article details one person's fight to get a bad mark off of their credit record. Most importantly it shows how to get your free copy of your credit report.
You can get a free copy of your credit reports at the three major credit bureaus -- Equifax, Experian and TransUnion -- once a year at AnnualCreditReport.com. You can also get a free report if you've been denied credit based on information in your report.As always see my disclaimer.
Start at the source. As long as the credit bureaus comply with the Fair Credit Reporting Act and verify that they're correctly reporting the information they received from a lender, they consider their job to be done. So your first call should be to the lender. When you have enough information from the lender to correct the mistake, start your challenge.